Privacy Policy

Privacy Policy

Introduction

Welcome to https://graphic-design.storysurge.net (hereinafter referred to as “Graphic Design,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy describes how we handle the personal information of our visitors, users, and subscribers, ensuring compliance with various data protection regulations worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://graphic-design.storysurge.net
  • Any mobile or desktop applications developed by us
  • Online services and products offered through our platform
  • User interactions with our content, such as comments, reviews, and feedback

Please note that this policy does not extend to external websites, apps, or services linked to ours but operated independently, each having its own privacy practices.

Processing Activities

This Privacy Policy becomes effective when you engage in any of the following activities:

  • Creating an account on our platform and using it as an authorized user
  • Visiting and browsing our websites
  • Subscribing to our newsletters or promotional emails
  • Making purchases through our online store
  • Communicating with us via phone, email, or SMS/text messages

Personal Data Collection

Graphic Design collects various types of personal information for different purposes. Here’s a detailed breakdown:

Account Information:

  • User names and passwords (encrypted)
  • Contact details such as email addresses and phone numbers
  • Address for account verification and communication

Payment Information:

  • Transaction details when making purchases, including payment method, amount, and billing address
  • Cardholder information is securely processed through trusted third-party payment gateways

Financial Information:

  • Banking details (if provided for direct debits or refunds)
  • Tax identification numbers (where required by law)

Purchase Information:

  • Order history, including products purchased, quantities, and order dates
  • Shopping preferences and behavior

Mobile Device Identifiers:

  • Unique device identifiers, advertising IDs, or similar technologies to deliver personalized content and ads

Location Data:

  • GPS coordinates and location services data (if enabled) for local service offerings

Feedback and Reviews:

  • Responses to surveys, feedback forms, or product reviews

Social Media Information:

  • User profiles and content shared on social media platforms when interacting with our social media accounts

Product Information:

  • Details about products viewed, added to cart, or purchased on our e-commerce platform

We collect this data through direct user input, automation tools, and third-party services.

Cookies

Cookies are small text files stored on your browser when you visit our website. They play a crucial role in enhancing your experience:

Strictly Necessary Cookies:

These cookies enable basic functions like login, navigation, and session management.

Preference Cookies:

They remember user preferences, such as language settings and display options.

Analytics Cookies:

Used to collect aggregated data about website usage for analytics purposes, helping us understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

Graphic Design retains personal data only for as long as necessary or required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information. This process ensures that your data is not stored beyond its intended use.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption protocols for secure data transmission and storage
  • Access controls and employee training on data protection practices
  • Regularly updated antivirus software and firewalls
  • Third-party processing partners who adhere to strict privacy standards

Children’s Privacy

Graphic Design does not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify its accuracy.
  • Data Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your personal data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data subject rights.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

Graphic Design reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and inform users through email notifications or by making notable changes on our platform. Your continued use of our services after such changes constitutes your consent to the updated policy.

Contact Us

For any questions, comments, or concerns regarding this Privacy Policy or your personal information, please contact us at:

  • Email: [email protected]
  • Mailing Address: Data Protection Officer, Graphic Design Inc., 123 Main Street, City, Country, ZIP Code

We appreciate your trust in us, and we are committed to protecting your privacy.